Every call answered.Even the one at 6:55 on a Friday.
Voicemail is where new patients change their mind.
Every call answered.Even the one at 6:55 on a Friday.
Voicemail is where new patients change their mind.
The phone rings while your team is seating a patient, checking someone out, and answering a question at the counter. So it goes to voicemail. The caller doesn't leave a message. They call the next practice on the list. By the time anyone checks voicemail, that appointment is on somebody else’s schedule. It isn't a staffing problem. It's a coverage problem, and it happens every day.
Meet Opux
Opux isn't software your team has to figure out. We map how your calls actually flow, train the agent on your providers, your plans, and your scheduling rules, then connect it to the systems you already run on. The patient has the whole call in their language, and the whole conversation gets translated and scheduled in the language your software is in.
How it works
One call. Tell us how your phone system works today, what your team keeps repeating twenty times a day, and what one new patient is worth to you.
We train the agent on your practice, write its voice to sound like your office, connect your calendar and software, and test it rigorously before it takes a single patient.
Answer the phone less and focus more on what you're best at. The agent handles the routine calls. Want it to say something differently? Tell us. We change it.
Nobody on your team has to learn a new software or a new system. We work with you.
Your team is with a patient. The phone rings. Opux picks up on the first ring, answers what they asked, and gets them on the schedule before they scroll down to the next practice.
Confirmations, reminders, reschedules, and the four-message back-and-forth about Tuesday versus Thursday. Opux runs that whole loop against your live calendar, so your team stops being the middleman on every date change.
Evenings, weekends, the hour before you unlock the door. That's when people finally deal with the thing they've been putting off. Opux answers then too, so your team walks into a booked schedule instead of a full voicemail box.
A patient calls and the whole conversation happens in their language. Questions, insurance, booking, confirmation. Then the appointment gets translated and lands in your practice software, formatted like every other appointment on the schedule. Your front desk never has to decode anything.
We're not asking you to switch anything.
Your phone number stays the same. Your practice management software stays the same. Your team keeps working the way they work now. Opux sits on the line in front of all of it, answers, books into your calendar, and writes back to the system you already use. Tell us what you run and we'll tell you straight whether it connects.
Pricing
One-time build and integration starting at $1,500.
Still wondering if this is for you?
We hand you a working receptionist. We map your call flow, train the agent, connect your systems, and keep it tuned as your practice changes. Your office manager does not become an AI administrator.
Every AI receptionist in this category will tell you it speaks Spanish. Ask what happens next. Most of them hand your team a record in a language nobody at the front desk reads. Opux runs the call in the patient's language and writes it up in yours, so the appointment looks like every other appointment.
How many calls went to voicemail? Multiply that by what one patient is worth to you. That's the number this is competing against. Not the cost of a person, and not the cost of the software. Most practices already know their number. They've just never written it down.
Pick the one that costs you most.
Inbound answering, new-patient intake, insurance questions, scheduling and reschedules, emergency triage by your rules, and after-hours coverage, in whatever language the patient speaks.
Consult booking, pricing and prep questions, reschedules and no-show recovery, and after-hours capture for the people who research this at midnight.
New-patient intake, referral and coverage questions, recurring visit scheduling, and coverage for the calls that come in while every provider is mid-session.
Tell us where your calls are breaking down. The after-hours ones, the mid-appointment ones, the ones nobody on the team could answer. We'll build the agent that plugs that specific hole, train it on your practice, and have it answering your phone within days.
Tell us about your practice and where the phone is breaking down. We’ll tell you which agent to start with and what it takes to go live.
Ask Opie
Hey, I'm Opie. Ask me anything about Opux: what it sounds like on the phone, what it connects to, or which call problem to fix first.
A ringing phone is a patient deciding.
